277006-2014 - Industry Specific Software Package

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250 / 1 yıl
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Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Velindre NHS Trust (as hosts of the NHS Wales Informatics Service)
10-11 Oldfield Road, Bocam Park
Contact point(s): Procurement
For the attention of: Christine Thorne
CF35 5LJ Pencoed
UNITED KINGDOM
Telephone: +44 1656778852

Internet address(es):

General address of the contracting authority: http://www.procurement.wales.nhs.uk

Address of the buyer profile: http://www.sell2wales.gov.uk/search/Search_AuthProfile.aspx?ID=AA0221

Electronic access to information: www.etenderwales.bravosolution.co.uk

Electronic submission of tenders and requests to participate: www.etenderwales.bravosolution.co.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority
Body governed by public law
I.3)Main activity
Health
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:
Welsh Care Record Service.
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Wales.

NUTS code UKL

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)
This procurement aims to secure a provider for an Electronic National Clinical Document Repository, more commonly referred to as an Electronic Document Record Management System (EDRMS) and associated services which will enable the NHS Wales Informatics Service to provide a Welsh Care Record Service (WCRS).
— An All-Wales Care Record Index: Enabling a single view of a patient or service user's record across organisations and services, subject to access control and information sharing agreements. The index will hold pointers to documents which may be stored in the National Clinical Document Repository, other national repositories or a range of health board or social care repositories;
— A National Clinical Document Repository: That will store and manage clinical documents in a variety of formats.
— Electronic Forms Services: To provide a way of acquiring new clinical information in electronic format.
Further detail is provided within the PQQ documentation.
Note: The authority is using eTenderwales to carry out this procurement process. Please note this is a separate website and if you are not already registered, registration will be required.

To access eTenderwales, express your interest in this notice and access the tender documentation please visit https://etenderwales.bravosolution.co.uk/web/login.shtml and search for PQQ/ITT code xxxx within the appropriate area.

II.1.6)Common procurement vocabulary (CPV)

48100000, 48170000, 48000000, 72260000, 72261000, 72263000, 72265000, 72266000, 72268000, 72212780, 72212782, 79996100, 48800000, 48820000, 48822000

II.1.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots
This contract is divided into lots: no
II.1.9)Information about variants
Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
The Welsh Care Record Service (WCRS) will provide document management services to a range of NHS Wales' national services.
An early deliverable of the project is for NHS Wales to provide the capability for the Welsh Clinical Portal (WCP - locally developed portal access) to retrieve a range of clinical documents and present them to the clinician.
All of these documents will be indexed in the WCRS document index. Some will be stored within the WCRS repository, others will be stored in a range of separate third party repositories either centrally or within the health boards.
In summary, the first phase of the implementation of WCRS will be to establish the capability:
— for WCRS to import a range of document types into its own repository and index them based upon an agreed set of document attributes;
— for WCRS to index a range of document types which are held in separate repositories based upon an agreed set of document attributes;
— for WCP to request from WCRS a list of documents based upon a set of selection criteria (e.g. patient identity, date range, document type, originating organisation etc.);
— for WCP to retrieve from WCRS individual documents that are stored in the WCRS repository and display the contents to the clinical user;
— for WCP to retrieve individual documents that are stored in a separate repository and display the contents to the clinical user;
During phase one WCRS will only require support between 9:00 am and 17:00 Monday to Friday.
By then end of phase one WCRS will need to be able to store or index up to 10 000 000 clinical documents, typically referral letters, clinic letters, A&E letters and discharge summaries in preparation for “roll-out” into the live clinical environment.
By then end of phase one WCRS will need to be able to support up to 2 transactions per second from WCP ( e.g. get document list, get individual document) to support medical users accessing clinical documents.
The subsequent phases will be to introduce WCRS into the live clinical environment and to “roll” it out together with WCP across NHS Bodies in Wales and other users of the WCRS. During this phase NWIS will require a progressive increase in the storage and throughput capacity of WCRS.
— WCP and its WCRS document management service is anticipated to be “rolled- out” successively into each of the 6 largest health boards at approximately 6 monthly intervals. Each rollout is anticipated to require an additional 2 transactions per second and 20 million documents per annum. There will be additional roll-outs into smaller organisations.
— Bidders must note that as this phase progresses, it is anticipated that the number of documents to be stored each year will increase by an estimated factor of up to 10 during the remainder of the term of the agreement. Also note that these documents will generally need to be stored indefinitely. An infrastructure review will be conducted annually and additional hardware, maintenance and hardware maintenance and support services will be procured through this agreement if required.
— As the system moves into live clinical use, the hours of support that will be required will be extended up to 24 hours per day, 7 days per week.
The scope of the procurement is to deliver the following:
— an existing, market ready solution, that is already operational, preferably within a comparable health environment and is capable of being deployed (subject to the configuration requirements of the Awarding Authority) immediately upon award of the agreement;
— the supplier will be required to supply, deliver and install into NHS Wales data centres:
— central hardware with associated maintenance and support;
— any associated 3rd Party software with associated maintenance and support e.g. operating systems, database software.
— application software
— first line support (calls from WCRS or WCP users) will be handled by NWIS service desk;
— the supplier must be capable of providing second line (where NWIS staff have identified that the fault lies with WCRS) and third line support ( where the fault lies with a specific component of WCRS ) for all components of the WCRS as detailed above;
— options for a perpetual or term licence for the software solution;
— implementation and configuration services for the term of the agreement, including:
— installation of hardware, systems software and application software;
— operational acceptance testing ( to be agreed and approvedwitnessed by the Authority);
— configuration of application software to meet the Authority's requirements;
— development and testing of interfaces with other NHS Wales systems ( user assurance testing of the application and interfaces will be conducted by NWIS staff)
— documentation of all configuration work;
— training services and associated documentation enabling the Authority to maximise its use of the solution, for the term of the agreement;
— a provision to call off ad hoc consultancy services;
— a solution which is scalable to support at least 10 times the initial storage capacity and throughput;
— support services required as described above which can eventually be extended to cover 24 hours x 7 days per week in line with the roll out of the service.
Estimated value excluding VAT:
Range: between 2 000 000 and 6 500 000 GBP
II.2.2)Information about options
Options: yes
Description of these options: Options to extend may be exercised after the initial 7 year term to a maximum of 10 years. Options to extend may be exercised on an annual basis.
II.2.3)Information about renewals
This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion
Starting 13.1.2015. Completion 12.1.2025

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
Please refer to PQQ Documentation.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
Payment is linked to specific milestones which will be disclosed to short-listed bidders invited to tender.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
None specified save that in the case of a partnership or consortia or other groups of more than one legal entity,liability shall be joint and several. In the case of consortia, one party must act as a prime contractor.
III.1.4)Other particular conditions
The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: (1) All candidates will be required to produce a certificate or declaration demonstrating that they are not bankrupt or the subject of an administration order, are not being wound-up, have not granted a trust deed, are not the subject of a petition presented for sequestration of their estate, have not had a receiver, manager or administrator appointed and are not otherwise apparently insolvent.
(2) All candidates will be required to produce a certificate or declaration demonstrating that the candidate, their directors, or any other person who has powers of representation, decision or control of the candidate has not been convicted of conspiracy, corruption, bribery, or money laundering. Failure to provide such a declaration will result in the candidate being declared ineligible and they will not be selected to participate in this procurement process.
(3) All candidates will be required to produce a certificate or declaration demonstrating that they have not been convicted of a criminal offence relating to the conduct of their business or profession.
(4) All candidates will be required to produce a certificate or declaration demonstrating that they have not committed an act of grave misconduct in the course of their business or profession.
(5) All candidates must comply with the requirements of the State in which they are established, regarding registration on the professional or trade register.
(6) Any candidate found to be guilty of serious misrepresentation in providing any information required, may be declared ineligible and not selected to continue with this procurement process.
(7) All candidates will have to demonstrate that they are licensed, or a member of the relevant organisation, in the State where they are established, when the law of that State prohibits the provision of the services, described in this notice, by a person who is not so licensed or who is not a member of the relevant organisation.
(8) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of social security contributions under the law of any part of the United Kingdom or of the relevant State in which the candidate is established
(9) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of taxes under the law of any part of the United Kingdom or of the relevant State in which the economic operator is established.
III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: (1) All candidates will be required to provide evidence of relevant professional risk indemnity insurance.
(2) All candidates will be required to provide a statement, covering the 3 previous financial years including the overall turnover of the candidate and the turnover in respect of the activities which are of a similar type to the subject matter of this notice.
(3) All candidates will be required to provide statements of accounts or extracts from those accounts relating to their business.
III.2.3)Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
See PQQ documentation.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
Restricted
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
Envisaged number of operators: 5
Objective criteria for choosing the limited number of candidates: As stated in the PQQ documentation.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction
An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
P309
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate
12.9.2014 - 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
9.10.2014
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: yes
Estimated timing for further notices to be published: Approximately 1 year prior to the contract expiration.
VI.2)Information about European Union funds
VI.3)Additional information
Information and formalities necessary for evaluating if the requirements are met: Suppliers Instructions How to Express
Interest in this Tender:

1. Register your company on the eSourcing portal (this is only required once) - Browse to the eSourcing Portal: https://etenderwales.bravosolution.co.uk and click the link to register - Accept the terms and conditions and click 'continue' - Enter your correct business and user details - Note the username you chose and click 'Save' when complete - You will shortly receive an email with your unique password (please keep this secure);

2. Express an Interest in the tender (Project Code: 28547) - Login to the portal with the username/password -Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant PQQ/ ITT to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs'page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box;
3. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the ‘Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online & offline actions for you to perform (there is detailed online help available) You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.
For the avoidance of doubt, as this procurement is being run under the Open Procedure, there is no limit to the number of operators who may respond or that will be taken forward to have its bid evaluated, should it pass all selection criteria as stated in the Instructions to Tender.
(WA Ref:13660).
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
Precise information on deadline(s) for lodging appeals: The Authority will allow a minimum 10 calendar day standstill period between notifying the award decision and awarding the contract. Unsuccessful tenderers and applicants are entitled to receive reasons for the decision,including the characteristics and relative advantages of the winning bid and the reasons why the tenderer/applicant was unsuccessful. Should additional information be required it should be requested of the addressee in Section I.1. Aggrieved parties who have been harmed or are at risk of harm by breach of the procurement rules have the right to take action in the High Court (England and Wales). Any such action is subject to. Strict time limits and must be brought promptly in accordance with the Public Contracts (Amendments)Regulations 2009.
VI.4.3)Service from which information about the lodging of appeals may be obtained
VI.5)Date of dispatch of this notice:
8.8.2014